To build an inclusive society where people can live the life they choose.


We enable the co-creation of solutions to support people with disability to live as equals in their community.

  • Increase inclusivity
  • Maximise participation
  • Expand opportunities
  • Innovative
  • Respectful
  • Brave
What we do

Northcott Innovation (NI) explores and creates new and unexpected solutions with people with disability for people with disability. We spark and foster ideas that drive all of us towards a more inclusive society.

Our story

NI was established in 2014 as a wholly owned subsidiary of Northcott – the largest disability services provider in NSW. Northcott recognised the long-term potential that could be offered by a dedicated group whose work could address unmet needs for people with disability; and committed to funding and enabling that team.

Most importantly, NI’s ethos is not to find solutions for barriers challenging people with disability but to work with people with disability to explore options and find solutions alongside them.

How our approach is different

NI’s foundational tie to Northcott and the thousands of customers supported by them provides a constant stream of stories, challenges and ideas, presented through years of support, day-to-day operations and service. NI also gains valuable insights through their consultative work alongside other disability and community service providers.

We work with people with disability, their frontline staff, their families and carers using a co-design approach to identify, explore and work towards solutions. Our work is informed by person-centred practice, which puts individuals with disability at the centre of all we do. Our design and research methods are inclusive of all people with disability, including those with complex support needs. NI is comfortable addressing challenges that others are simply not willing to tackle, like sexuality as a human right for all, including people with disability.


Annual Report-2020