About us

We use design-led approaches and methods to improve the quality of life of people with disability and those who support them.

 

Our story

NI was seeded in 2014, when Northcott created a small agile team dedicated to finding new and innovative ways to support people with disability.

What we do

We use design-led approaches and methods to improve the quality of life of people with disability and those who support them. We work alongside our parent company, Northcott, to better understand and explore the complex environment of disability support and identify opportunities for innovation.

Our design approach

We believe design can help us imagine and build better worlds. We use it to explore and understand complexity and to propose, prototype and build interventions.

Relationships are at the core of disability support. We use design approaches to understand these relationships and design services and tools to enhance and support them.

We use a contextual approach that considers not just the humans we are designing with and for, but the contexts in which they live and work, the environment, sustainability, and the ongoing effects of what we design on all these things.

Who we are

Dr Georgina Hibberd
Design Lead
Georgina is a designer with a passion for using design in new contexts and ways, to help people understand complex systems and situations and bring about positive change. She is interested in the design of support and care services and how these services integrate interfaces and information. She has over 20 years experience in design, primarily in information, interface and visual design. She has a PhD in visual communication design and a BA in writing.

Grace White
Project Officer
Grace is a disability rights advocate and psychiatric survivor. She is completing a Master of Public Health specialising in social research at the University of New South Wales, and has particular interest in restorative justice for survivors of institutional abuse, Mad studies, public health liberation, and COVID-19. She has a background in intersectional advocacy, policy and co-design, grounded in lived experience.

Who we have worked with

  • Ability First Australia
  • AbilityMade
  • Asthma Foundation
  • Australian Department of Social Services
  • Council for Intellectual Disability
  • Dementia Australia
  • Department and Communities and Justice (previously Dept of Families and Communities)
  • disAbility Maternity Care
  • National Disability Insurance Agency
  • Newcastle Health
  • NSW Refugee Health
  • Parallel Lines
  • School of Design, UTS
  • School of Engineering and IT, UTS
  • University of Sydney
  • WeFlex
  • Western Sydney University